GENERAL TERMS & CONDITIONS (GTC),
DATA PROTECTION & DISCLAIMER

GENERAL TERMS AND CONDITIONS (GTC)

1. Introduction

Use of this website assumes your agreement with our Terms and Conditions please take the time to review them.

These General Terms and Conditions apply to all and any product (for example art object) or service (for example course, workshop and/or event) transaction between ReCreArte.ch (operated by Cressentia AG and in the following referred to as ReCreArte) and a customer (end-consumer or corporate customer). This specifically also includes the purchase of event/course/workshop tickets, vouchers and products from www.recrearte.ch . With the purchase of any product or service from ReCreArte or with the verbal or written acceptance of an offer (for example for a bespoke event), the customer accepts these terms and conditions. 

 

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

 

2. Business Address

ReCreArte is a working title, and is operated by Cressentia AG, at Via della Gallinazza 10y, 6600 Locarno (TI), Switzerland. 

 

3. Contact

ReCreArte can be contacted via email at info@recrearte.ch or using its website: www.recrearte.ch

 

4. Products and Services

ReCreArte offers the following products and services:

  • Painting, drawing and crafting classes or workshops, as well as similar events in the domain of arts and creativity (e.g. Creative team building projects, etc) for children, teenagers and adults. 

    • Private customers purchase admittance to the events either through the purchase of a ticket (see section “Event-Tickets”) or by redeeming a voucher (see section “Vouchers”).  

    • Events for corporate customers are based on the acceptance of a written offer created by ReCreArte for the customer. Additional terms and conditions may be stipulated in this offer that will complement or overwrite conditions in these general terms and conditions. 

  • Consumer products related to the events (i.e. arts and crafts supplies) may be sold via www.recrearte.ch or directly at an event.

  • Course descriptions are individually specified in each case on the ReCreArte website, along with specific start date and time, location, contents, requirements and other course details. ReCreArte reserves the right to adapt the organization to circumstances during the course.

  • ReCreArte reserves the right to make enhancements to improve the courses. In this sense, content and prices are subject to change. A paid and confirmed course registration will be honoured at the rate applicable on the day of purchase.

  • Instructors or course leaders are persons listed on the ReCreArte website and mostly specified in the course description. ReCreArte reserves the right to change the course instructor last minute due to health reasons or other impediments, without ReCreArte having the obligation to inform the participants in advance. These instructors may be artists, photographers, and other external freelancers who have collaboration agreements with ReCreArte.  

  • ReCreArte is a creative studio with a gallery that displays and sells are objects created by ReCreArte employees and other interested artists. 

  • Participants to an event, course or workshop agree to unclaimed paintings, canvases and other works of art created in the courses (for children, teenagers and adults) will be disposed of after 3 months. For any damage and / or loss is excluded any liability.



 

5. Event-Tickets

  • Participation at an event requires the prior purchase of a ticket either directly from ReCreArte or via a partner. 

  • The ticket gives the holder of it the right to participate in the event listed on the ticket (on the date and time listed on the ticket). Rescheduling to a different event is only possible in accordance to the conditions in the section “Rescheduling”.

  • ReCreArte reserves the right to cancel events if the number of participants is below a certain minimum. This is regulated according to paragraph “Minimum Number of Participant”. 

  • Ticket prices are specified in the course/event description and include VAT on the website: www.Recrearte.ch. The payment and applicable terms and conditions indicated in each case and also communicated via link to this page on the confirmation e-mail that is sent upon purchase of a course.

  • Re-Scheduling: We offer re-scheduling to a different event of the same price category as follows:

    • Up to 7 days before the event start free of charge. 

    • Between 7 days and up to 48 hours before the event for an administrative fee of 10 CHF.

    • Re-scheduling requests received between 48h and 24h before the event are subject to a fee of 20 CHF. 

    • Re-schedule requests received later than 24 hours before the event unfortunately cannot be granted. Re-scheduling request need to be made via: www.recrearte.ch/en/reschedule

  • Cancellation: Once purchased, tickets are non-refundable, only rescheduled, or exchanged for a voucher of corresponding value, according to the re-scheduling time-conditions listed above.

 

6. Vouchers

  • These conditions apply to vouchers purchase directly from ReCreArte. Vouchers purchased from third parties (e.g. Amici di Ticino) are subject to the terms and conditions of this party. 

  • The purchase of a voucher gives the owner of the voucher the right to the product or service named on the voucher. In case a voucher specifies a cash CHF value, it gives the owner the right to redeem this for any product or service of the same value. 

  • If the holder of a voucher redeems it for a product or service of lower value than the voucher value, the remaining value can be redeemed for further products or services at a later date. If the holder of a voucher redeems the voucher for a product or service that has a higher value than the voucher value, the customer needs to pay the difference. 

  • Vouchers are transferrable. 

  • The value of each voucher can only be redeemed once.

  • Depending on availability, vouchers can be delivered electronically via PDF or physically via post. For physical vouchers additional cost for packing and shipping may apply. 

  • Vouchers are issued without VAT. If applicable, VAT applies once the voucher is exchanged for a product or service.

  • Redeeming Vouchers: Vouchers can be redeemed via Email (info@recrearte.ch) or, if they contain a code, directly on www.recrearte.ch as a form of payment. Once a voucher is exchanged for a ticket the conditions set-forth under “Event-Tickets” apply.

  • Validity: Vouchers are generally valid for 3 years starting from the date of purchase. 

 

7. Use of the Online Shop

Tickets and vouchers are sold via the online shop of ReCreArte.ch. Payment is handled via industry standard secure connections directly via the payment handler. ReCreArte never stores any payment information on its servers.

 

8. Minimum age, skill level and health

  • Depending on the nature of the event a certain minimum age or skill level may be required (e.g. nude painting workshops). However, most events are not subject to age or skill level restrictions. 

  • It is important to clarify that events for Kids are available as of the age of 5, but kids between the ages of 5 and 7 years of age require the presence of an accompanying adult. Children as of 8 years of age may attend the course unaccompanied but parent(s) agree through these terms and conditions to the child being able to leave the premises alone, at the time foreseen as the end of the course/event. 

  • As Teens we understand children as of the age of 13. Some courses may specify a minimum age considered needed for the content of the course, but this will be an exception.

  • For events held in the evenings (after 18:00), we recommend a minimum age of 16 for unaccompanied participation. In company of an adult, children may participate in any event (exception: age-restricted events).

  • Prerequisites for course participation: In most cases, no special (or prior) knowledge is required unless specified in the course description. 

 

Health and insurance

  • By registering, course participants confirm that their health allows them to attend the course in such a way that neither their health nor the course itself is endangered.

  • Course participants and their legal representatives confirm that they have sufficient insurance coverage. The ReCreArte declines any liability. These are in particular: liability for accidents, injuries, theft and other possible damages.

  • The use of the facilities and rooms of ReCreArte is at your own risk.

 

9. Minimum number of participants

  • ReCreArte reserves the right to cancel events if the number of registered participants is below a certain minimum. Unless otherwise stated this minimum number is 5 people. 

  • If this number of registrations is not reached 72 hours before the event, ReCreArte will typically cancel the event. 

  • If ReCreArte cancels an event, the customer will be offered the following options: 

    • The value of the original ticket may be exchanged for a voucher that can be exchanged for any other event. 

    • The customer can choose a full refund (either via the method that was used to purchase the ticket or via bank transfer). 

 

10. Deviations from the service description and cancellations by ReCreArte 

  • ReCreArte reserves the right to minor deviations from the original service description of the event. Minor deviations include (but are not limited to) the change of the instructor, the change of the event location up to 3 km, the change of the event time by up to 1 hour. Such changes will be communicated as early as possible. 

  • For major deviations of the service description (for example change of time by more than 1 hour or change of location of more than 3 km) or in case of very short notice of any changes, the customer is entitled to request a full refund or an exchange for a voucher. 

  • ReCreArte reserves the right to cancel events due to major impediments, or external restrictions (for example sickness of the instructor or official measures imposed, force majeure, security concerns). In such cases, the customer may request a full refund or an exchange for a voucher. 

  • ReCreArte does not assume any costs incurred by participants due to cancellation or discontinuation of the event/course.

 

11. Private Event cancellation times and applicable fees

  • Private Event Cancellation Times and Applicable Fees

  • In case of changes to the number of participants or full cancellation from a confirmed booking of a private event by the requesting party (confirmation of booking takes place via e-mail), the following cancellation fees are due:

    • up to 30 days before the start of the service (course, workshop, event) 30 %;

    • up to 20 days before the start of the service (course, workshop, event) 50 %;

    • up to 10 days before the start of the service (course, workshop, event) 70 %;

    • up to 3 days before the start of the service (course, workshop, event) or in case of no-show 100 %;

  • in each case of the invoice amount paid or owed. The remaining amount will be refunded to the booking party’s account (transaction costs to be borne by the booking party). 

  • The date and time of the corresponding course will be considered as the start of the service/event. Cancellation must be made in writing; the date of receipt of the notice of cancellation at the registered location of ReCreArte (Via della Gallinazza 10b, 6600 Locarno) is considered the deadline. Email with returned-receipt notice can also be used. If participants do not make use of individual services booked, they are not entitled to a reduction of the total price.

 

12. Language of Instruction at the Events

The language of instruction of events is specified in the event description. Many events are held primarily in English, but support in other languages is also provided as most instructors are multi-lingual and will accommodate for spontaneous translation to German, Spanish, French and/or Italian depending on the languages spoken by the instructor(s). It may occur that some events are held only in English or only in German – please refer to the event description before purchasing a ticket. 

 

13. Exclusion from the course

Course participants are obliged to abide by the rules of the studio. ReCreArte reserves the right to exclude participants from the course for good reason. Course participants will be warned in writing in case of a violation of the rules.

 

After a second violation, the course participant will be expelled. Immediate expulsion will occur in the event of the consumption of illegal substances before or during the course, as well as deliberate disruption of the course. In such cases, after an exclusion from the course, the course fee will not be refunded.

 

14. Photo and Video Recordings

ReCreArte will occasionally take photos or make video recordings during the events that may include the participants and/or their work of art. When purchasing an event ticket the customer agrees to ReCreArte using such photos or videos for advertisement purposes. Customers may revoke this right orally or in writing – in which case ReCreArte will honour the requests by deleting the photo or video in question.

 

15. Website Content & Copyrights

  • All contents of this website may be subject to changes, reviews or errors. The content (texts and photos) of this website is subject to copyright. The use, editing or distribution without the consent of the creator is not allowed. 

 

  • We are not responsible for republished content from this blog on other blogs or websites without our permission.

 

  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

 

  • Reviews

Sometimes we’re asked to provide our opinion on products and services we use. Where we think they may be of interest to you we will write up a post telling you about our experience and our thoughts on it. Rest assured that even though we may receive compensation for the time these posts take us, our priority is to you the reader and we will always give our honest opinions, findings, beliefs, or experiences on those products or services, be they good or bad. The views and opinions expressed on this blog are purely our own. Any product claim, statistic, quote or other representation about a product or service should be verified with the manufacturer, provider or party in question.

 

  • Affiliate Links

This website may contain affiliate links. Some of our posts may link to products that we think are useful for our visitors for doing the activities suggested in the post. It gives us the opportunity to share with you information about products or services we use ourselves or that we think might work well for the said purpose. It also means that if you purchase something through the links on our site, we may receive a small commission at no extra cost to yourself.

 

  • Links To Other Sites

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

 

  • This disclosure policy is valid from April 2022 and is subject to change without notice.
     

16. General Disclaimer

Should any provision of this terms be or become invalid, the validity of the rest of the contract shall not be affected. The invalid provision shall be replaced by a provision that comes as close as legally possible to the intention of the parties.

 

17. Jurisdiction und Contract Language

The place of jurisdiction is Ticino, Switzerland. The official language of the contract is Italian. English Terms and Conditions are provided for information purposes only. 

Image by Jason Leung
Vernice schizzata

Data Protection & Disclaimer

In compliance with Europe’s legislation regarding data privacy (GDPR: https://www.eugdpr.org/), and the Swiss Data Protection Act (DSG), we want you to understand what data is collected by this website and how it is used. This privacy policy is subject to change without notice and was last updated in April 2022. 

May you have questions about this policy, feel free to contact us at: info@recrearte.ch .

 

Who we are 

Our Studio Creativo & Galleria is called “ReCreArte”, 
and belongs to the company Cressentia AG (Adliswil, Zurich), and is located at Via della Gallinazza 10b, 6600 Locarno.

E-mail: info@recrearte.ch

Website: www.recrearte.ch

 

1. Introduction

According to the Article 13 of the Swiss Federal Constitution and the data protection regulations of the Federal Government (Data Protection Act, DSG), every person is entitled to protection of their privacy and to protection against misuse of their personal data.

 

The operators of this website take the protection of your personal data very seriously. Therefore, we treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. Personal data is kept strictly confidential and will not be sold or passed on to third parties.

 

In cooperation with our hosting providers, we strive to protect the databases as far as possible against unauthorized access, loss, misuse or counterfeiting. The transmission of data on the Internet can generally have security gaps. A complete protection of data from access by third parties is therefore not possible. However, we make every effort to keep our website up to date.

 

When accessing our web pages, the following data is stored in log files: IP address, date, time, browser request and general transmitted information about the operating system resp. browser. The website can be visited without registration.

By using this website, you consent to the collection, processing and use of data as described below.

2. What personal data do we collected and why 

The personal data we collect depends on how you interact with us, the websites you use, and the choices you make. We collect and process personal data about you with your consent and/or as necessary to provide the products you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfil other legitimate interests.

3. Information you provide directly.

We collect personal information you provide to us. For example, we collect your name, email address, postal address, phone number, and other information you provide us when making a purchase, submitting a comment or contact form, or booking an event. If you make a purchase, we also collect credit card numbers and other payment information.

We store information about which of our products and services you purchase from our company. This information may be used to offer you future products and services.

 

4. Information collected automatically

We may collect certain kinds of information, such as the website that referred you to us, your IP address, browser type and language, and access times. We also may collect navigational information, including information about the pages you view, the links you click, and other actions taken in connection with the site. We also collect further information as discussed below under “Cookies”.

 

5. Use of Your Personal Data

We use your personal data collected through our websites for purposes described in the privacy policy or otherwise disclosed to you. For example, we use your personal data to:

  • Provide and deliver services, including securing, troubleshooting, improving, and personalising those products,

  • Operate and improve our websites and business, including our internal operations and security systems,

  • Understand you and your preferences to enhance your experience using our websites,

  • To process your transactions,

  • To provide customer service and respond to your questions,

  • To perform research and analysis aimed at improving our products, services and technologies,

  • Send you information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages,

  • Communicate with you about new products, offers, promotions, rewards, contests, upcoming events, and other about our products and those of our selected partners;

  • And to display content that is customised to your interests and preferences.

 

6. Cookies

Our website uses cookies. Cookies are small text files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognise your browser and capture and remember certain user-specific information on the user’s device while using the website. In particular, cookies allow to determine the frequency of use and the number of users of the pages, to analyse the behaviour of the page usage, but also to make our offer more customer friendly. Most web browsers automatically accept ‘cookies’ but you can modify your browser setting to decline cookies at any time, if you prefer. You can turn off the use of cookies at any time by changing your specific browser settings. For more information please visit www.allaboutcookies.org

Cookies and WIX

Our website is built using WIX, which uses cookies for many important reasons, such as:

  • To provide a great experience for our visitors and customers

  • To identify your registered members (users who registered to our site)

  • To monitor and analyse the performance, operation and effectiveness of Wix's platform

  • To ensure our website is secure and safe to use



Learn more about WIX Cookies (https://support.wix.com/en/article/cookies-and-your-wix-site).

You can disable cookies in our browser settings. To do so you can follow the suggested instructions linked below:

 

7. Contact form

When visitors write comments on the site, we collect the data displayed in the comment form, as well as the visitor’s IP address and the user-agent string (which identifies the browser) to help in detecting spam.

8. Email Newsletter Communications

We are always delighted when you sign up to receive the ReCreArte Newsletter, which we will be sending out monthly. You may have signed up via our online form on our website or when you opted in to receive a subscriber only perk such as a free printable.

 

Through our Newsletter we share our newest arts, crafts and activities and links to older seasonal posts that might be of particular interest at that time. Occasionally we may include product promotions or links to products where we are affiliates and may receive a small commission if you make a purchase.

 

We ask for your name and email so that we can address our newsletters to you and send them to your inbox. We never share these email addresses with third-party companies.

 

We use WIX to store and manage this email list, but these emails are not used by WIX for their own purposes. You can of course unsubscribe from our newsletter (opt-out) at any time. Click the unsubscribe button at the bottom of any newsletter or email us at info@recrearte.ch and we can do it for you. This will permanently delete your email from our list.

 

From our newsletter, pages that you visit and actions that you take within the emails are tracked. This enables us to understand which emails are most relevant to you and helps us provide a more personalised and tailored service.

 

We also collect a user’s email address when they make a purchase or book an event on our website. This email will be used to communicate information about your purchase or event and possibly promote additional products or services. You may opt-out of these communications at any time by contacting us at info@recrearte.ch.

 

9. Analytics

ReCreArte.ch uses Google Analytics to track visitor numbers to our website and their behaviour. Google Analytics is a web analytics service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Google Analytics collects information about your location, the type of device you’re on, your browser and operating system. It tells us what pages you visit and when. You can prevent your data from being used by Google Analytics by using their Google Analytics opt-out browser add-on(https://tools.google.com/dlpage/gaoptout/).

 

ReCreArte uses Google Analytics demographic reporting features. This gives us anonymous data about the age, gender and interests of our visitors.  This information is collected through your Google ad settings which you can modify here(https://adssettings.google.ca/anonymous?sig=ACi0TChUP2TK2T5moCu5wz8_3q0-b1N2qZFJEifOHb44JdlamKeegfcxv_h6iFnGoGqChlJrimJEJn_tvRJQ5s32dAsxcgM9-QIuXYy9AGVqqTkrlp7MwO8&hl=en).

 

This information helps us understand how you found our site ReCreArte.ch and how you use our site, which in turn helps us improve our website and provide you with more of the content that is relevant to you. Information we collect from you will never be shared with a third party without your express consent, unless we are required to do so by law.

 

10. Use of Instagram

This page contains a link to the social network Instagram. The link is a normal hyperlink and not a so-called "social plug-in".

 

By clicking this hyperlink, you are leaving the website of ReCreArte. ReCreArte does not have any influence whatsoever as to what kind of user data is stored or processed by visited pages and whether data are forwarded to third parties.

 

For information on the collection and processing of data by Instagram, refer to the social network's data privacy statement. Please note that this link will take you to an external web site: https://help.instagram.com/155833707900388

 

11. Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

 

12. Right to information, cancellation, blocking

You have the right to information about your stored personal data, their origin and recipient and the purpose of the data processing as well as a right to rectification or deletion of this data. For questions about personal data, please use the address given at the beginning of this page.

 

13. General disclaimer

The information on this website has been carefully checked, and we strive to keep our information service up-to-date, correct and complete, however, errors cannot be completely excluded, which we cannot guarantee the completeness, accuracy and timeliness of information and journalistic-editorial nature. Liability claims from material or immaterial nature, which were caused by the use of the information offered, are excluded, unless there is no demonstrable deliberate or grossly negligent fault.

 

Please note that the publisher may, at its sole discretion and without notice, modify or delete texts and is under no obligation to update the contents of this website. Use or access to this website is at the visitor’s own risk. The publisher, his clients or partners are not responsible for damages, such as direct, indirect, accidental, in advance concretely or consequential damages, which allegedly arose by visiting this website and therefore assume no liability for this.

 

The publisher also assumes no responsibility and liability for the content and availability of third-party websites that are accessible via external links on this website. The content of the linked pages is the sole responsibility of their operators. The publisher expressly disassociates himself from all third-party content that may be relevant to criminal or liability law or that offends common decency.

 

14. Copyright

We’re delighted when you use any of the ideas we share on this site or our blog, as long as you give us the credit and link back to our original content. When sharing our images on Pinterest or social media please make sure that they link back to the original article and include our name ReCreArte.

 

If you would like to share one of our posts on your own blog or site, then you are welcome to use one picture but please link back to our original post and don’t share the whole article. It’s polite to share just a brief snippet of information so as to introduce the article to your readers, where they can then click through to the page where you got the image and/or information from, so as to give them access to the full page or post on our site.

 

We understand that for your own personal use you might want to print out instructions for an activity rather than viewing it on your screen while doing it. However, please do not distribute printed materials without seeking written permission from the original author.

For permission or any other enquiries please contact us at info@recrearte.ch

 

15. Amendments

We may amend this Declaration of Data Protection at any time without notice. The current version published on our website (last reviewed April 2022) applies.

 

If you have any privacy concerns, please email us using the contact information at the beginning of the Privacy Policy Statement.